Luxurious modern living room with pristine cleaning showcasing elegant furniture and spotless surfaces

Beyond Clean. Total Calm.

Wellness-grade protocols, concierge-level care, and outcomes you feel—every visit, every room.

£5M Insurance
100% DBS-checked
Five‑Star Average
97%
Client retention
£5M
Insurance cover
48h
Avg response
100%
DBS‑checked staff
Professional cleaning supplies and eco-friendly products arranged neatly showcasing wellness-grade cleaning protocols

No irritation, no harsh odours—just a home that feels noticeably clearer. — Private Client, Marylebone

1. Wellness Cleaning Protocols

We screen every product for skin-sensitivity, indoor air quality, and surface compatibility. Methods respect stone, brass, and specialty finishes while delivering pristine results with minimum VOC impact.

  • Finish-safe chemistry and tools
  • HEPA filtration for allergen control
  • Evidence-based disinfection on high-touch points
  • Low-VOC, fragrance-controlled options
  • Microfibre colour-coding to prevent cross-contamination
  • pH-appropriate routines for stone, metal, wood
  • Ventilation and dwell-time standards documented
Weekly • Fortnightly • Monthly (60–150 min typical slot)
Finish-safe methods • Non-toxic options • Full MSDS on request
Professional cleaning staff member in uniform providing discreet, concierge-level service in an elegant home

Effortless. Keys are managed securely and every visit is perfectly timed. — Townhouse Owner, Chelsea

2. Concierge-Level Care

Discreet key-holding, seamless scheduling, and proactive communication. We adapt to your rhythms and protect your time—quiet presence, precise timing, immaculate handover.

  • Dedicated point of contact
  • Quiet, respectful on-site etiquette
  • Photo handover and aftercare notes
  • Calendar sync (Google/Apple/Outlook)
  • Unbranded uniforms/vehicles upon request
  • Clear escalation paths for urgent requests
Secure key-holding • Preferred-day rota • 24h rescheduling
Key custody logged • Access protocols audited • NDA available
Close-up of marble surface being carefully cleaned with specialised tools showcasing technical expertise

Their guidance saved our marble island from further etching—and it looks new again. — Penthouse Resident, Mayfair

3. Technical Consulting

From marble etching to protective finishes, we advise on the safest approach and maintenance cadence for your materials—including recovery plans after spills or contractor damage.

  • Stone, metal, and wood care guidance
  • Product compatibility checks
  • Custom maintenance plans
  • Stain ID + spot-treat playbooks
  • Sealant and finish recommendations
  • Contractor coordination (post-renovation)
Initial assessment 30–45 min (on-site or virtual)
Vendor-agnostic product advice • Finish-safe recovery methods
Serene, perfectly cleaned living space with natural light creating a calm, peaceful atmosphere

It’s the first time our home has felt this calm. Everything breathes. — Family Home, Notting Hill

4. Emotional Outcomes

Clients describe a sense of calm and control—spaces that feel lighter, quieter, and ready for living. We make the visual noise disappear so your home works for your day.

  • Visual clarity and balance
  • Subtle fragrance options (or fragrance-free)
  • Less effort, more ease at home
  • Predictable rhythms, fewer decisions
  • Reset-ready before guests or travel
Noticeable from the first clean
Hypoallergenic and fragrance-free options available

Essentials vs Others — At a Glance

Clear comparison of our comprehensive service against typical cleaning firms.

DBS Background Checks

HQC Essentials
Typical Firm

£5M Insurance Coverage

HQC Essentials
Typical Firm

Surface-Safe Product Selection

HQC Essentials
Typical Firm

Key Holding Service

HQC Essentials
Typical Firm
Extra charge

Photo Handover Reports

HQC Essentials
Typical Firm

24/7 Support Line

HQC Essentials
Typical Firm
Business hours
Gold checkmarks indicate standard inclusions; red crosses denote exclusions or additional charges with typical firms.

Transformation Gallery

Kitchen deep clean transformation
Kitchen Deep Clean
Marble restoration before and after
Marble Restoration
Living room detail cleaning
Living Room Detail
Bathroom refresh transformation
Bathroom Refresh
Bedroom sanctuary cleaning
Bedroom Sanctuary
Office space refresh
Office Refresh
Pedro, founder of High Quality Clean, professional portrait in business attire

Pedro's Vision

After a decade in luxury hospitality, Pedro founded HQC to merge wellness science with concierge etiquette. His engineering background and quality certifications ensure every service meets the highest standards.

Professional Accreditations & Certifications

Bachelor's Degree - Chemical Engineering
Masters in Digital Technology Solutions
ISO 9001 Lead Auditor (Quality Certification)
Certified Quality Auditor (CQA)
Chartered Chemical Engineering (ICHemE)
Chartered Quality Professional (CQI)
Prochem Certified - Professional Upholstery Care (#2025/036)
Prochem Certified - Carpet & Rug Maintenance (#2025/132)
  • Engineering precision meets wellness expertise
  • Surface‑safe methods, long‑term care
  • Predictable outcomes, photo handovers

"True luxury is the calm you feel when every detail is handled."

— Pedro, Founder

Frequently Asked Questions

Everything you need to know about our service

We map materials during the walkthrough and use finish‑appropriate methods and products. Our team is trained to identify different surface types and select compatible cleaning solutions that preserve and protect your valuable finishes.
Yes. Our key‑holding concierge service is discreet and fully insured. We provide detailed photo handovers and comprehensive aftercare notes so you know exactly what was accomplished during your absence.
We bring wellness‑vetted products and HEPA filtration equipment as needed. We can also use client‑specified items when suitable and compatible with our quality standards and safety protocols.
See our Services page for comprehensive tier summaries and detailed checklists. We tailor priorities to your home's specific needs and your lifestyle preferences during our initial consultation.
Pricing reflects size, finishes, access requirements, and your specific preferences. After a brief consultation, you'll receive a bespoke proposal tailored to your home and service expectations.
Elegant home interior inviting viewers to experience total calm through professional cleaning services

Ready for Total Calm?

Choose your tier, and we'll tailor every detail to your home. Experience the difference of true professional care.

Request Your Personalised Quote

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