Client Success Stories

When Mr. Edwards first contacted us, he didn't hold back.

He had worked with other cleaning companies before, but told me plainly:

He was clear about what he expected, not just a clean home, but one looked after with care and attention. That stuck with me.

We started with a full top-to-bottom clean. From protecting surfaces properly to detailing the kitchen and bathroom, we focused on restoring order and showing him that yes, there is a different standard. His home was left spotless and more importantly, respected.

We encountered a small hiccup during one of the early services, but rather than hide it, we resolved it quickly and professionally. Mr. Edwards later told me:

Since then, he's become a regular. We now care for his property on a regular basis and he's recommended us to others in his network. That means a lot to us.

Mrs. Dean contacted us about her flat in Chelsea, she was planning renovation works and needed the space cleaned ahead of the builders arriving. She wasn't based in London, but she knew the property needed attention and wanted a professional clean to prepare the space.

When we visited the flat for an initial inspection, it became clear the condition was worse than expected. We filmed a full walkthrough and sent her a video report. She was shocked.

We got to work immediately cleaning top to bottom, removing multiple bags of rubbish, restoring order, and making the space workable for the incoming tradespeople. Once the clean was complete, we sent her another video walkthrough so she could see the transformation for herself. Her response said it all.

That first experience built a foundation of trust.

After the renovations were complete, she called us back for a post-build clean, and from there, we've continued to support her with regular maintenance cleans, window cleaning, laundry coordination, and anything else her property needs.

More recently, she asked us to visit a second property she was renting not just to clean, but to give an honest view on its condition and offer guidance on ongoing issues with the landlord. She knew she could rely on us not just to clean, but to advise.

Neylan first came to us through a trusted recommendation. A family friend had spoken highly of our work but she was honest from the start: she'd worked with professional cleaning companies before, and had often been left disappointed.

There had been missed details, poor communication, and a sense that care was lacking.

So when Neylan booked us, she did so with cautious expectations.

We didn't overpromise, we simply listened to what she needed and delivered with quiet consistency. The focus was on care, precision, and restoring confidence through detail.

What stood out most to Neylan was something we take pride in, the combination of top-tier cleaning with thoughtful, responsive service.

Today, Neylan recommends High Quality Clean to others with full confidence.

When Myreete first came across High Quality Clean, she had a moment of hesitation.

She decided to give us a shot and that's when things changed.

Our team showed up on time, fully equipped, and went to work. This wasn't surface-level cleaning; it was a full reset. Every room. Every corner. Every detail given the attention it deserved.

By the end of the first appointment, the doubt had turned into something else entirely: surprise, satisfaction, and immediate trust.

Since that day, Myreete has welcomed us back again and again not just for maintenance, but for proper, deep-deep cleans that keep her home fresh, calm, and fully reset.

When Lucy booked us for a one-off deep clean, she expected a professional service. What she got was something more: a transformation.

From the moment our team arrived, the focus was clear, restore the space with care, precision, and attention to every detail. This wasn't just about making things look tidy. It was about giving Lucy's home a true reset.

By the time we were done, the difference was undeniable.

Lucy described the standard of cleaning as exceptional, and even more importantly, she said our team were a delight to have around. Respectful, efficient, and thorough, the kind of presence that makes a big job feel easy.

She ended her review with a full-hearted:

When Amy needed her property cleaned and ready for sale, time was critical. She picked up the phone and called High Quality Clean and within 48 hours, everything was sorted.

From that first conversation, she could tell this wasn't a typical cleaning service. The process was smooth, fast, and friendly, just what you need when you're juggling estate agents, timelines, and potential buyers.

Our team arrived promptly and delivered a deep, presentation-ready clean that helped the space shine at just the right moment.

When Courtney needed a deep clean on short notice, she turned to High Quality Clean. What she got wasn't just a service it was an experience that stood out from anything she'd had before.

Pedro arrived personally and brought more than just supplies. He brought care, professionalism, and clear communication.

He walked her through the process explaining what products he uses, how different surfaces should be treated, and why certain areas require more attention. It wasn't just about delivering a high-standard clean it was about helping Courtney feel confident and cared for at every step.

She highlighted his focus on the specific areas she was concerned about, and the way he adapted the clean to fit her needs.

Today, Courtney doesn't just recommend High Quality Clean, she's already planning to book again.

Ozlem described her clean with High Quality Clean in one sentence:

Having worked with other cleaning companies before, she knew what to expect but this time was different. From the first message to the final walkthrough, everything felt intentional, respectful, and seamless. What stood out wasn't just the result, it was the care put into every step.

Pedro's communication was prompt and professional, the team arrived prepared, and the work was carried out with quiet precision.

For Ozlem, this wasn't just a cleaning appointment, it was a full-circle, 5-star experience. And more than that, it set the tone for a trusted, ongoing relationship.

For Tawfeeq, it wasn't just about cleanliness, it was about care.

This was his second time booking High Quality Clean, and the reason he came back was simple: he felt the difference in how we clean.

From the very first visit, what stood out was the way we handled his home, especially the bathrooms. Not rushed. Not surface-level. But with care, time, and detail where it mattered.

That's not just a compliment, it's a principle we work by.

Tawfeeq described his experience with Pedro and the team as the best service he's received, and his words say it all: